Where do you draw the line? Are you going to throw bags on your off days to "help the pax?" Are you going to commute in two days early, just to make sure you're there for the pax in case your hometown is snowed in? Are you going to carry that straightback passenger down the stairs to make sure they make their insanely tight connection?

Our job responsibilities and training are strictly confined to operating the airplane and maintaining security--for good reason. When you start doing other peoples' jobs for them, or try to be Mr. volunteer customer service agent, you're really just patching over a problem that needs to be fixed at a level way above your paygrade--in the long-run, you're actually just perpetuating problems that would make the entire passenger experience better.

In several years of being an ALPA union rep, I can safely say it is people like you who end up in the CP's/HR office doing carpet dances more than the guys who just show up, do their job, and go the heck home--becuase, like I said, NO ONE actually wants you going outside of your manuals/job title/paygrade.

Volunteer at a soup kitchen or do Angel Flight stuff if you want to be a volunteer. Join the military if you want to be duty-bound to sacrifice in the name of the greater good. But please, please for the sake of our profession stop pretending like your regional airline job is a higher calling in life that requires you to go above & beyond--pleasssseeeeee stop.