Originally Posted by
DenverPilot8
Hahah United deserves every bit of bad press and headaches. They continue to crap on their regional slave labor "partners" with no regard to quality. When a contractor (Skywest) is paying something like $10-$11 an hour and they are too expensive there is something wrong. I LOVE to see United in this mess because they will NEVER learn unless it affects them negatively, and even then I don't think they care. Ultimately as people have stated, all they care about it cost. Even with the worse customer service reputation people continue to fill their airplanes.
Not gonna fixed this year, unfortunately. I agree that it's negligent for the airline not to ensure proper staffing and training for outsourced labor. That said, because of low fuel prices, United will post record profits in Q4 and probably for the year. Records profits, management look like friggin geniuses, bonuses for all! "You're doing a heck of a job Brownie".