Originally Posted by ForeverJunior

Management asked each work group to do their "one thing". The pilot group's "one thing" was for the CA to stand in front of the PAX before the flight and make a little speech. Like that was going to win over the PAX and keep them flying on us vs. jumping ship and running over to DAL. Keeping customers loyal goes beyond some pilot nerd making a speech before each and every flight, but what do I know?

I do agree with you, FTB. Too many PAs can really ruin the experience for passengers. Some of our guys make too many PAs. Add to that all the PAs made by the flight attendants. My least favorite is the FAs selling the mileage plan credit card prior to TOD.

Anyway, most CAs I fly with don't do the speech. Some do it time permitting... as long as it's not interfering with pre-flight duties.