Originally Posted by
PilotCrusader
Yeah Envoy ground sucks!! They do better with us because thenpilots and MX carry them. The gate agents and rampers are trained in less than a day and shoved in front of an airplane/passengers with little to no help.
Our gate agent didn't want to face the pax during the delays, so she just came down to the A/C to hang with the crew and grab something to drink.