Originally Posted by
tinman1
Our gate agent didn't want to face the pax during the delays, so she just came down to the A/C to hang with the crew and grab something to drink.
I yelled at a gate agent for doing that once. The plane was down for MX the rest of the crew was already on the aircraft. I arrived late from another flight I was working. I stood at the gate for 20 minuets waiting to go down along with 20 passengers waiting for the gate agent as well. She finally came up after I called dispatch. I was not very nice.
As far as the company acknolgment goes, of course it's not enough, but it's a step in the right direction.