Originally Posted by
Navmode
Everybody gets one...
You need to call 1888weflyaa or use the link form pass bureau with the login credentials to do it online. This creates a reservation PNR. Gate agents look up either your PNR or your reservation and create a listing with that information. The correct thing to say is "I have a reservation, and need to be listed for the flight as a D6". A lot of the gate agents are BRAND NEW and have no idea what to do do keep it simple and polite.
It's too bad you can't do what every other airline does and list for a JS at the gate. The other day a friend of mine was telling me that she had to leave a commuting OAL pilot at the gate because he couldn't get through on the 800 number and didn't have his company's myidtravel password to create his own listing. The gate agent wouldn't let him down.