Despite the wishes for an individual a little more "cuddly," Oscar Munoz still has to position United to compete...compete with an industry leader (Delta) that is innovative, quick, can turn on a dime, largely outsources most above/below wing functions (hubs are the exception) and has for nearly 25 years, and is essentially non-union (with the exception of the pilots).

When American and Southwest are thrown into the mix, it is a very tall order...compounded by the perception that there are still a bunch of old "dinosaurs" at United who still think it's the 1950's/60's...changing to be sure, but very, very slllooowwwllly. A very tall order, indeed.

I wish Oscar Munoz and everybody the very best...truly.