Originally Posted by
AllenAllert
...If you didn't imply disrespect maybe you should revise your comment about the United employees not being the best, otherwise ............
No disrespect...a number of fine individuals...I just don't think the majority are the best as measured by the industry competition in Delta and Southwest.
My much younger brother is a 30 year mileage customer out of San Francisco. He describes United as "decent mediocrity"..."excellent network"..."so-so interaction on normal days"..."bottom-of-the-barrel when things go wrong." He says the network keeps him.
Being on the north side of the flight deck door, many pilots miss a major portion of the business.