We shouldn't get our knickers in a twist about all of this. While we in the "Delta Family", long term employees, know what the family really is, the public's perception IS different and important.

Our management takes great stock in JD Power, and all the awards scribbled on the side of our airplanes. We have the ultimate the control of that perception. At some point in time, we'll make that control well known if necessary.

Until then, enjoy a better contract than the TA, the profit sharing checks and build unity.