Originally Posted by
skypine27
UAL-HKG business class
Duty day 17:05
Accepted fare $3,008
You "I find a solution instead of complaining" fly boys really crack me up.
Solution?
Call global travel: "it's what the contract says".
Email CE. "The company's interpretation of that section differs from ours".
I've done both already.
Grieve it you say? Sure....have to go to work as scheduled anyway and in a year or so your grievance is denied.
Great "solutions" bud.
Boy, you really must care about this issue. You called a travel agent and sent an email. That's some serious effort on your part.
Fortunately, someone else already demonstrated a little more initiative and the matter is already being grieved. You believe it takes a year or so to resolve a grievance? Have you tried reading Sections 20 and 21 of the contract?
But rather than exercising your contractual right to file a grievance, here's another suggestion...trying calling your fleet captain. They tend to have a little more influence than Global Travel reservation specialists. Mine just helped resolve a pay dispute I had that was worth 34 hours. I provided the details, including contractual references, and two weeks later the matter was fixed in my favor.
We've got a new contract. There is going to be a settling period to establish its proper application. Happens every time. Some people will roll onto their backs, declare defeat and happily assume the role of a victim. To quote a current commercial..."That's what they do."
In the meantime, I've got a stack of GPU certificates for United that expire 31 January. They give you a better chance of an upgrade. You are welcome to use one on your upcoming flight. PM me if you want it. No guarantees but it's free and worth a shot.