You are absolutely right that I need to be more positive. I was beyond fortunate to get hired here, and all of us can say the same thing. Every time I check in for a trip I thank my lucky stars my number hit. I was fired up after seeing how bad the support staffing has fallen on the Express side on that commute.

I'm incredibly frustrated at what this place could be, yet see many bad moves being made over and over again (I've been in the US system about a decade). I'm starting to feel the same frustration myself as guys who were on property for Wolf's billion dollar buy back then subsequent bankruptcy. And the Piedmont management flush. And the PSA purchase that never really secured more routes after they essentially bought them and shut them down.

I've never seen a jetBlue ad but have seen an AA ad...on TV. It wasn't very good.

This latest storm has not given me much hope. The company was completely unprepared for this even though they had ample warning. Hopefully they learn from it. Wilson's latest email seems to agree with a lot of what I've said as well.

I'm a firm believer in giving the company the benefit of the doubt. Often times they make mistakes. It's how they handle the mistakes that dictates their future success.