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Old 03-22-2016, 10:11 AM
  #6  
mooney
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Joined APC: Jan 2008
Position: CL-65 captain
Posts: 2,244
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I used the 20% off several years ago. At that time you could only use the 20% off with a guaranteed room at a few of the resorts, the rest were standby. I wound like to give a kudos to the Sandals customer service dept. we were at Sandals emerald bay/Exumas when Hurricane Sandy hit the Bahamas. We were there Sunday-sat, sandy hit Thursday, but all the water sports stuff was cancelled due to choppy seas. About 2 weeks after we got home, we received an email saying basically "sorry we can't control the weather and part of your vacation may have sucked due to that, but we would like to see you again and will be sending you something to use towards a future stay." I was expecting something cheesy like buy 4 nights get one free, but to my surprise they send us a voucher for the full amount of our original stay to be used at any Sandals within a year.
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