Originally Posted by captjns

Yeah... a freind of mine, last week, on a full fare ticket, trying to get to work was left with his johnsons in is hand after his flight was cancelled. Gate agents handling his flight told him go to passenger service to rebook his flight. After waiting 3 hours in line, he was told that the best UAL could do was to get him out of IAD 3 days later... and hotels would be at his own expense. With that being said he purchased a ticket accross the pond on another carrier without a chance of refund form UAL. Yeah... thats the airline I want to fly for and also be a full fare paying passenger on to boot...

Thank you sir may I please have another!?!?!?!?!?!