View Single Post
Old 05-19-2016 | 08:44 AM
  #1  
PotatoChip
Layover Master
 
Joined: Jan 2013
Posts: 4,375
Likes: 9
From: Seated
Default Customer Service...

United is THE worst.

I have 250,000+ United miles.

Today I tried to book two round trips to Europe. I repeatedly got an error message while booking award miles. I called Support.
I was told that United is not compatible with Safari and I would have to download Chrome, Mozilla or Explorer to purchase tickets.
WHAT? This is 2016. How are you not compatible with one of the most popular computers in the world?

As of this moment I have been on the phone for over 40 minutes simply trying to BOOK A TICKET. The representative has repeatedly got information wrong, was off by $200 on the taxes, and completely forgot to book my wife a ticket.

I'm speechless how bad this is.

Still, hire me please.

Last edited by PotatoChip; 05-19-2016 at 09:03 AM. Reason: typo
Reply