Originally Posted by Davedave

Screenshot your pay! Then don't give up on a pay claim with the first denial.

I was SRM'd for a two-day which conflicted with a 4-day. Screen shots before and after phone call. The 4 day was pay protected and I didn't have to fly it. (Good deal undoubtably. Need to hire more pilots) When I called crew scheduling to change the deadhead home to a fake, they dropped my pay by two hours due to the LPV dropping and PTC now becoming controlling?? I filed a pay claim and it was denied the next day with an explanation of what LPV and PTC was. I was told they did Anthony audit and dropped my pay by 3 hours now! I refiled asking them for an email address so I could send them my screenshots of my pay register. They then said sorry, you were right. Pay was restored to prior to calling crew scheduling to change deadhead to a fake.

Lesson learned I thought I'd share.