SAP seems to have worked pretty well this time. Certainly not "instant", but a vast improvement over how it was. My initial requests were either approved or denied within about 30-45 minutes, a few took a couple hours, and today I haven't waited more than 5 minutes. I had one approved almost instantaneously. 75 hours credit and 15 days off with 3 overnights in my hometown. Can't complain too much about that.