Originally Posted by rvr1800

Hey guys just a heads up. Now that gate agents are incentivized to get flights out on time some of them have stopped CARING about fellow crewmembers. Me, my wife, and infant got held up by TSA but still got to gate 21 minutes prior to departure. Jetway still connected but agent refused to let us on. Told us they're allowed to close 20 early. Pointed out that it was 21 minutes early and he told us there must be something wrong with the clock on our phones. Really said that. Talked to his supervisor, talked to a Chief, filed the PDR with the Union. Still spent an extra 5 hours in the airport but luckily got on the next flight.

My point to my complaining on here is it might be a good idea to send emails to the working crew every time we non rev now not just when you're making a tight connection. If we can't count on the gate agents to help us out we need to look out for each other.

On a very related note just a week earlier we had a commuting FA up at the gate waving at us more than 10 prior to the departure time. Gate agent was made aware of that FA running by a phone call from the gate agent of the FA's inbound red eye flight. Yet she still closed the flight. CA made them let her on but they made a big stink about it.

Both incidents happened in BOS.