Another fun thing I learned while on our trip back,

Agent in the city we were trying to get to in the first place: "What the heck happened to you guys on your way here?"

Me: explained the above story

Agent: "that's just wrong I can't believe he did that, he also put that you "threatened him" in the reservation"

Me: Say what?!

She tried to pull up the other reservation as we had made a new one but couldn't find it. Only thing I can think of that I said was "I'll remember this when you're working one of my flights". Now I hate to hate on millennials (because I am one) but if you interpret that as a threat that's about as soft as they come. Go to your safe space bro.

99% of agents are great and the agent on my side at our arrival city is a great example. She was completely on our side and said it was ridiculous he left us in Boston.

I knew this incentive program would pit employee groups against one another and I said it the day the program was announced. Now I got to experience it first hand.