ALPA salary info is public as are the line item budgets, I'm not sure what you're looking at. I'll stand by my review of nearly 20 years of ALPA's membership website offerings. Your denial that IT's track record is anything other than pathetic is highly suspicious.

As for my prediction, it's more of a reality that you're buried to far in denial to see. ALPA IT has become first and foremost a jobs program for Unit 1 represented staff and providing the best services and products to ALPA represented pilots is a distant second. I'm not going to suggest that this happened through malice, although the tail is wagging the dog.

For example, take the PDR system which advertised as the lynchpin of pilot feedback. The system was made in house and uses now obsolete technology. That limited product was framed into DNN which as of last week is no longer used by UAL pilots.....except to act as a container for PDR.

Ask any pilot volunteer who answers PDR how easy it is to track and reply to a PDR. I think you'll find some common and unflattering answers. What are the plans to upgrade and modernize PDR? The answer as of last month is "I don't know". Whatever the timeline, the plan is that it'll be an in-house effort and will employ premium paid programmers, again with an open ended delivery date.

Now, do a google search "Customer Ticketing System" and you'll see there are many excellent software packages available today that are less expensive and more fully featured than what ALPA can deliver in house.

So the obvious question is, why don't we use off the shelf software that's better and cheaper? To echo Herndon, "I don't know".