Originally Posted by
Too Tall
I went to the staff travel counter at the far right side, as well as the counter at the gate. The counter on the far left is the ticket purchasing one right?
Correct. You need to go to the ticket purchase counter on the far left and tell them you wish to jumpseat on NWA and pay your departure tax. The time that I ran into clueless KLM agents and went to USAirways instead, my mistake was asking at the check-in counter; every time I've used the ticket counter the people have been knowledgable.
If you look at this map:
http://content.schiphol.nl/info/plat..._lounge_uk.pdf
the KLM ticket counter is to the left of check-in desk 16 in Departure Hall 2.