Got one from pilotstuff.com a few months ago. Self mold. They have many options. Great quality. I was very satisfied.

They are an off shoot of a larger company, Avery Sound which does all kinds of earpieces, etc.

Since I had no issues, can't speak to customer service if there is an issue with your earmold when you get it.

Price was in the normal range. How fast/what kind of shipping you choose can obviously move the price point higher.

I was just replacing an 18 plus year earmold and wasn't in a hurry so used standard shipping option. Took about 2 weeks total for me.

YMMV,

Lee