Originally Posted by
Papa Bear
Well you can control your brand and image...ONLY if ...
You sell your own TICKETS
Fly your own PLANES
Hire and train your own PEOPLE
Other than that it's just a corporation that so happens to fly airplanes...
Call it Zappos and put a Carebear on the tail...Does it really matter?
Agreed 100%. I came from a regional people don't give a rats ass about the brand thats on the side of their plane. They treat AA, DL, and UA passengers all the same with the same service.