Originally Posted by
butterwm
I have an active green slip request in the system. I setup a minimum 2 hours from notification to show since I live on the north side of Atlanta with the green slip request. I received a call from scheduling this morning at 3:18 am for a trip with a 5:00 am show. On the voicemail the scheduler stated it was 3:18 am and she would leave the trip on my line for 10 minutes. I called scheduling right back and the trip was already given away and acknowledged by the next person at 3:22 am.
1. Scheduling completely disregarded my 2 hour notification to show time limitation I set on the green slip.
2. Scheduling stated in the voice mail they would leave that trip on my line for me to acknowledge for 10 minutes but it was given away and acknowledged 4 minutes later from that call. (I do have the voice mail saved confirming all of these times)
Is there anything I can do with either a scheduling supervisor or ALPA to rectify this situation? Looking for suggestions.
Contract reference is 23.Q.11
Scheduling must give you 10 minutes to respond unless the flight leaves within 3 hours, in which case they can move on to the next pilot after they've called your number(s).
Green slips are processed manually, the scheduler either made a mistake and called you, they didn't even look at your restrictions, or made an executive decision that they wouldn't mind if you were a couple minutes late and called anyway. I used to set times to not call since I don't want to be awakened and possibly accept some terrible trip that blocks out at 0-dark-thirty and they'd call anyway. Very annoying, so I just eliminated that restriction and put my phone on DND. Not the answer you want but probably the most practical advice I can give.