Went into 41 (around the corner) about 6 months ago. The DAL ramp controller didn't sound like he knew what he was doing. Queried multiple times if 41 was open. After he confirmed we taxied in and there was a plane still at 41. With the construction on the south side of the ramp there was no way to turn around. Had to shut down and get towed out of the way and towed back. 45 minutes wasted. Agree fully....it's a horrible operation. Reminds me of my commutes through the B8x gates at IAH.