Originally Posted by
KelvinHelmholtz
They need to hire more schedulers. I was on hold over 2 hours and couldn’t reach anyone. After an hour 45 someone picked up and said please hold. I would have stayed on the line but I had to fly
Same here. I got reassigned a deadhead but they never booked my seat. On hold for two hours as I watched my flight leave. Not cool guys. If we’re going to have IROPS ever other day we’ve got to have people who can pick up the phone in a reasonable amount of time.