This new Help Hub appears to be even more fouled up than what it replaced. Besides the fact that it is not easy to just "ask a question", the answers you get may be incomprehensible.

Anybody figured this thing out and where the answers actually come from?

I had a problem with TOL module credit and submitted a case. The answer would be hilarious if it weren't important to get a good answer.

This thing looks like a poorly hacked version of "ASk JEEVES" from a decade ago.