Originally Posted by
Photoflier
Heads up. The process is LONG for the poor agents. You want to arrive as close to the 1 hour prior mark as possible to give them a chance to get it done. If you’re 15-20 before departure some agents will not get you processed. Not their fault... it’s a TERRIBLE process for them.
They always treat me great on Alaska.
Um, not their fault? If the system sucks it sucks but no excuse should be made to leave someone behind who showed up to JS 20 minutes prior. I hope a transition can be made to online MyIdtravel listing for JSing.