Thread: Gate Agents...
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Old 12-03-2007 | 07:16 AM
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From: Engines Turn or People Swim
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Originally Posted by bizzum
This gate agent is no longer a gate agent, and talking with the other agents (which I have come to know pretty well) they had said she was "asked to resign" due to her letting her friends on out of priority, as well as "sneaking" non-rev's on before paying pax.

This is used to pretty common, but because it is such a sensitive issue with high loads nowdays, most companies simply fire CSR's who get caught tweaking non-rev priorities. A few still do it, but most are afraid for their jobs.

If you suspect someone is doing this to you, and you are on your way to work tell them you will have to report it management as the reason you missed your show time. If they let someone on out of priority, they can't delete the evidence so they're going to get caught if anyone looks into it. I have seen managers meet an arrival airplane at the gate and hold deplaning until they get on board and physically verify who sitting in a certain seat.
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