Originally Posted by
ecam
House of cards. Always has been always will be. Love those 12 hour delays so they can brag 0% cancelations in summer IROP. Have some more of that purple kool aid boys. It will hold you over til profit sharing day again.
Maybe but from a pax perspective “sorry bad wx, your flt is canxed, good luck on stdby status for two days” or “here’s your refund (what the lcc’s often do” is much worse than delta’s “sorry your fly delayed due to wx for 12 hrs.... see you in ten hours”. At least the pax know they will get where they want to go and when without spending hours at the airport waiting for possible stdby flt status.