Wow.. a 3 line sentence. That 'capt' that had been in the hotel all day, probably hasn't seen his family in 4 or 5 days. Maybe even 6 or 7 if he's a commuter at a regional. At least you (gate agents) get to go home to your family each night. Don't make spending 1/3 of ones life in hotels sound glamorous... it really isn't. Especially at some of the hotels they keep us in.