you know, i am a leader of ramp rats/gate agents and i totally understand what the pilots go through although i am not a regional pilot. me, being a needle in the haystack, am not trying to heal the world starting with this forum but the truth of the matter is that more gate agents and pilots/flight attendants need to put themselves in the other one shoes. I can go on and on like the previously posted run on sentence on who and why I've denied boarding to but non could've said I was power tripping. Training from Comair encourages agents to accommodate non-revs as if they were paying passengers. They should not be singled out and should be treated as one would like their card/buddy pass holders to be treated including themselves.

Now there are some non-revs, including pilots, who think they are God themselves and try to bully their way onto the aircraft. There are some pilots who act like diva, *****y, million mile members. All in all, gate agents go through alot(they get dumbass questions, screamed at, threatened, and even have to duck from a right hook every now and then) because we are the first point of contact. Not to mention the pressure to close out on time. One would more or less know the good ones and the bad ones at their frequent cities. Just keep in mind their end of the story.....