Originally Posted by
KnockKnock
I don’t intend to hijack this SW thread so I’ll drop it after this. Gate agents refusing to list pilots is not unique to AS and is not due to the culture surrounding the pilots operating the flight. I’ve had it happen occasionally to me at different airlines. More than a few times at AA, even after the CA said “come on down”. I actually started avoiding them because of it. I don’t blame the pilots for the actions of the gate agent.
Yes, a lot of pilots choose to come to AS because it allows them live in base. I’d say that’s a a major motivator at most airlines. Pilots gravitate towards the company that affords them the QOL boost that comes with driving to work. We can go into the pros and cons of AS or VX but that’s for another thread. Believe me when I tell you, there is no culture, practice or other shared experience causing the gate agents and certainly not the pilots to deny the use of either jump-seat. It may be the way the gate agents are being trained, it may be the gate agent is having a bad day but it most definitely is not because the CA drives to work and insists on being comfortable. I assume you were not denied the jump-seat in your scenario, in fact, you should have had priority which tells me the gate agent was inexperienced and didn’t know the listing priority.
I apologize for going low bar on you but I thought it pretty petty to paint our pilot groups as you did. The only thing to take away from this is jump-seaters are welcome in both seats on AS!
Most commuters just want a ride to or from work. Thanks for adding some illumination for me and other commuters. Bottom line, if you meet the Capt and he/she says come on down, it should be a no-brainer. If the gate agent says, "NO!" then speak to the Capt. His/her word will trump all of the angst at the counter.