Originally Posted by
captainkudzu
Obviously, the bigger FBOs have better facilities than the Mom and Pop operations, but that doesn't always translate into better service. My favorite is Atlantic Aviation. They always provide great service and offer a $5 rebate for the pilot per 100 gallons (doubled if you top off).
Some of the FBOs at bigger airports are just so busy that the service can't be top notch. Others seem to just have lazy people working there.
Also, money talks. When I was flying into FBO's for years as an Air Force guy, I had no idea we had trouble getting a line guy or a power cart because all the NetJets guys were handing out tips on the other side of the ramp.
Overall I've been pretty impressed. Most of the line guys seem to work pretty hard, but not all the pretty faces behind the counter have the same work ethic, IMO.
The Atlantic bucks are huge. I made over $600 with that program this year.
-NTFB