Originally Posted by
Cyio
Yeah. We are already doing that as pilots. What is your point? I very rarely have to deal with any customer issue anymore and in fact is advised not to get involved in absolutely needed.
Who advised you not to get involved? So you just hide in your cockpit and let gate agents explain problems? You do know some legacy carriers track that stuff with their feeder regionals. If you’re one of those captains don’t expect to get a call from them as you are demonstrating in your day to day operations that you don’t match their values.