Originally Posted by
Blackhawk
You know, I've never heard a pax or gate agent say they didn't appreciate it. But I have often heard them say they did.
Example. There's bad weather causing a ground delay at LGA. People pull up the weather and see that weather is fine in NYC and start getting ****ed because they think they're being lied to. You ask the agent if they would like you to make an announcement about it. They are more than happy to give you the mike. You tell the pax that, while the weather is nice in NYC, it stinks in DC area. Your arrival corridor goes through DC. Thus your flight, along with a bunch of other flights are rerouted and there's a traffic backup. People aren't happy about the delay, but they are no longer POed at the airline.
Again, it's called customer service. But you go ahead and hide in your cockpit and keep wondering why you don't get a call to a major.
lol, like someone would say they don't appreciate something even when they didn't. I guess you haven't been around humans for that long. I'm sure they let you interrupt to manspain the situation to them so you can have your little moment, but what you don't see is them rolling their eyes to each other after you leave.
btw, the scenario you gave had nothing to do with what Cyio was talking about. It's a basic part of every pilot's job, but thanks for manspaining that to us any way Captain America.