Originally Posted by
Cyio
Um OK, way to pick the most basic answer. Yes, if you are sitting on a ground delay due to weather, it is expected to make an announcement. If there is a passenger dispute, well you are not always expected to get up and deal with it, that's why the company hires professional managers to do that. You know, the ones you call when there is an actual problem.
The point still stands to my original post and just because you are trying to derail it by making it seem like top level execs track how often you come out of the cockpit doest make it any less true.
Actually, at least one legacy airline does ask that question in customer service surveys. Now I doubt very much a top-level exec is looking at every one of those surveys, but you can bet HR people in charge of inviting pilots to interviews will probably get that information if a name keeps popping up. In addition, you never, ever know who is a passenger on that airplane and is waiting in the gate area. It very well could be a top-level exec.
As for "highjacking" the thread, hardly. You focused on the "stick and rudder" part of being an airline pilot without even mentioning other aspects. When I mentioned problem-solving and dealing with pax, you initially responded that you were told not to do so without any constraints.
The thing is, those "intangibles" that indicate an ability to problem solve in a social environment are probably the most difficult to evalute from a resume, but HR people have to try. They have thousands of apps from pilots who meet the minimum qualifications and, as I'm sure you've noticed over your years of flying, there is little correlation between flying experience and the ability to interact with people. Even my cargo airline puts a premium on hiring FO's who can interact with people all over the world with little supervision and can do so without losing us a contract.
So I guess we can go around and around and you and "greatmoviestar" can get angry and stomp your feet and call me Captain America (I would just remind you as well, to add "Sir" to my title). Or, if you have not reached the professional level you desire, you can take a step back, listen and maybe evaluate how you can improve your chances.