“He urged the pilot leadership team to sit in the jumpseat whenever possible when flying Horizon so they could point out to the flight crew any mistakes and “remind the pilots to strictly adhere to procedures.”

Does QX have a Manager that’s a current and qualified CA on the Q400? I can’t imagine how that conversation would go when a Jumpseating manager is telling a crew how to fly an airplane they can’t even complete training in. Sounds like superb CRM.