Originally Posted by
Clear Right
https://www.forbes.com/sites/jackkel...ness-decision/
Required reading for C-Suite Executives in the customer service Airline industry. A novel idea: Take care of your employees and they will in turn take care of your customers which = profits and shareholder value. Some executives just don’t get it.
Notice how the article specifically referenced stock buybacks, but JetBlue leaders say stock buybacks have nothing to do with profit sharing. How can this be?