So yesterday I attempted to pick up a turn using the template under Crew Scheduling on my.envoyair.com. It was a full trip. This morning I got a HI6 from CS saying the pick up has been denied, “must use the automated TTOT system.” What does this mean? If I would’ve used DECS and sent the RF 100 FULL it would’ve went through automatically and I would’ve got it? Instead they find a reason not to give it to me?