Originally Posted by
Sasquatched
So yesterday I attempted to pick up a turn using the template under Crew Scheduling on my.envoyair.com. It was a full trip. This morning I got a HI6 from CS saying the pick up has been denied, “must use the automated TTOT system.” What does this mean? If I would’ve used DECS and sent the RF 100 FULL it would’ve went through automatically and I would’ve got it? Instead they find a reason not to give it to me?
It means that full trip pickups must be attempted in DECS first (nothing new; QT just did the typing for you).
Use HIY to access TTOT and follow the prompts. Once you're done, HIN will turn off TTOT before you log out of DECS. You can look at your receipts in QT for a sample flow, or refer to page 45 in the union new hire guide for an example.