XJT Pilot-- Have you attended a job fair with UPS since ~Aug07? If not, maybe the following will help regarding résumé expectations.
I'm told HR's recent policy's to not accept physical résumés. They may glance at your paper, but now hand it back, advising to do everything online. They generally say the web-based system doesn't allow viewing an applicant's file/résumé until 'the computer' recommends an interviewee. Admirably, they're trying to be consistent by not taking anyone's papers.
Regardless, best of luck to you.
Related thread: "not taking résumés, not hiring: why UPS @ job fair?"
http://www.airlinepilotforums.com/sh...117#post304117. Consider replying there, as appropriate.