Ed and his crew are destroying the brand and customer loyalty perhaps permanently. Weather is gorgeous around the country, people are raring to go on vacations that they haven’t been able to go on in a year and they have no idea if they will get there because delta sold em a ticket on a plane they knowingly couldn’t staff or are so incompetent they had no idea.
What the F is the BOD doing and if. It then the shareholders. Union needs to send out an email because we are all stakeholders.