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07-05-2021 | 07:56 AM

#621

gloopy

Gets Weekends Off

Joined: Jul 2010

Posts: 12,823

Likes: 166

From: window seat

Quote:

Originally Posted by Der Meister

we don't staff the operation for weekends or holidays. We staff for Tuesdays...

Just not every Tuesday.

07-05-2021 | 09:42 AM

#622

m3113n1a1

Gets Weekends Off

Joined: Apr 2018

Posts: 4,092

Likes: 449

Quote:

Originally Posted by Bert Sampson

What exactly do you need from CS that you can’t get from texting crew assist?

Calling out sick. It's ridiculous that we have to speak to a human and waste their time calling out sick.

07-05-2021 | 09:51 AM

#623

crewdawg

Moderator

Joined: Jul 2006

Posts: 7,415

Likes: 413

Quote:

Originally Posted by m3113n1a1

Calling out sick. It's ridiculous that we have to speak to a human and waste their time calling out sick.

Can't disagree there, should just be a check box or a click & confirm somewhere in iCrew. That said, if I'm on hold more than a few minutes, I hang up and call crew assist or use the app, let them relay. If you really want to cover yourself just shoot a quick email to the CPO saying you tried to crew scheduling but had unreasonable wait times...I'm sick for rotation XXXX. They'll figure it out sooner...or maybe later.

07-05-2021 | 09:54 AM

#624

All 5 Stages

Line Holder

Joined: Feb 2020

Posts: 976

Likes: 76

Quote:

Originally Posted by Bert Sampson

What exactly do you need from CS that you can’t get from texting crew assist?

At least calling in well should be automated.

A5S

07-05-2021 | 09:55 AM

#625

m3113n1a1

Gets Weekends Off

Joined: Apr 2018

Posts: 4,092

Likes: 449

Quote:

Originally Posted by All 5 Stages

At least calling in well should be automated.

A5S

I've used the crew assist app to call in well. Apparently they are allowed to do that, just not mark you out sick.

07-05-2021 | 10:10 AM

#626

TurbineBlade

On Reserve

Joined: Mar 2019

Posts: 134

Likes: 0

From: 73N A

Quote:

Originally Posted by m3113n1a1

I've used the crew assist app to call in well. Apparently they are allowed to do that, just not mark you out sick.

I have called out sick using the Crew Assist app before. Was no problem at all.

07-05-2021 | 10:13 AM

#627

m3113n1a1

Gets Weekends Off

Joined: Apr 2018

Posts: 4,092

Likes: 449

Quote:

Originally Posted by TurbineBlade

I have called out sick using the Crew Assist app before. Was no problem at all.

This is good to know! I tried it maybe a year ago or so and they said no

07-05-2021 | 01:16 PM

#628

Drum

Banned

Joined: Sep 2015

Posts: 1,982

Likes: 0

From: 3+ hour sit in the ATL

Quote:

Originally Posted by Der Meister

we don't staff the operation for weekends or holidays. We staff for Tuesdays...

Can I get more 3 + hour sits (aka ready airport reserve) in the A T L built in to our rotations please.

I just can't get re-routed enough.

07-05-2021 | 01:57 PM

#629

Bert Sampson

Gets Weekends Off

Joined: Dec 2010

Posts: 369

Likes: 0

From: 320B

You can do sick and well via crew assist. Or just call your CPO and leave a message, they’ll figure it out. We don’t get paid to wait on hold for 2+ hours

07-05-2021 | 05:52 PM

#630

freezingflyboy

Gets Weekends Off

Joined: Dec 2005

Posts: 4,047

Likes: 20

From: 7ER B...whatever that means.

Quote:

Originally Posted by notEnuf

PB days… ask how I know.

Man, the PB days have been a real grab bag! Last month it took a call to CS and am email to ALPA to get it right. This month they were on there (and correct!) almost the minute that I accepted the GS! At least some consistency would be nice.

Agree on the 2+ hours to call in sick/well. Completely unsat. Text to crew assist and call/email to CPO seem like a solid plan. Maybe when they get tired of dealing with it, they'll pressure CS to fix the staffing.