The board is only worried about the big picture. What's the balance sheet looking like and what's Delta cash burn. After the crisis Delta went thru regaining positive cash flow was the new goal and everything else is icing on the cake.

My other guess is a big part of these operational issues is Delta being unwilling to staff a month of pilots for just a one weekend spike of leisure travelers. I have a feeling these cancellations come to an abrupt end when Business Travel return. Good news is that means more AEs to come this year

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