Originally Posted by Sir James
Interesting. I'd like to hear how the UA pilots feel about this!...
Actually, there is nothing wrong with being friendly, as long as it's genuine. After all, it probably gives you positive energy, and is healthier to be friendly, if that's who you are. But no damn CEO should dictate that! I think most of us passengers just appreciate a flight well flown. One can't be Mr. or Mrs. Merry Sunshine Pilot when he, or she, has a thunderstorm to contend with.
Living in the Bay Area, of course I'm a UA frequent flyer, so I expect a business card on my next UA flight, which is next week!...
p.s. I'm a frequent flyer on almost every major airline