Ultimately it’s all about education. Unfortunately I find a lot of fellow colleagues and friends of mine, know extremely little about the industry. They know their company, but beyond that they have little understanding of competitors, changes in the industry, hiring standards, etc. Although I’m new here, most of my captains have been really sharp on industry and CBA shortfalls and issues, and spend less time on “our pay rates are too low!”. The company can certainly afford higher pay rates, but focusing on improving our “qol greatness” is hopefully a strong priority.


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