Originally Posted by
MGuy
I think it’s been proven here by multiple people....be an adult and get your own hotel and expense it. You will get reimbursed. You may think it runs perfectly at other carriers but they have their meltdowns too. SWA computer crash, AA canceling flights due to staffing...
I personally like the fact that if the CS phone queue goes above a certain number (mid 30s), an automated voice tells you your call can’t be completed and hangs up on you so you’re left calling over and over just to try and join the 1-2 hour queue. No major meltdown required for that either; happened just last week.