Originally Posted by
GuppyPuppy
I've recently experienced both JB and AA 321.
AA had better entertainment (video games for my son), better map display, and nicer screens.
JB was better in seat comfort, food, food choices (my first two choices were unavailable on the AA menu), and friendlier service.
While both are good products, I would choose JB over AA for a transcontinental.
GP
Yes I thought AA didn't even have inflight entertainment in some of their planes, haven't been on a domestic AA flight personally in years.
We were discussing NYC-LONDON service being "way better on JB than their competition".
I was asking about info as to what makes it such a superior product on a single aisle jet than the multitude of companies operating dual aisle service.