Originally Posted by
reservelyfe
JetBlue is the way it supposed to be. When you go to Bob's Diner and get the steak and eggs, the employees aren't don't think, "Gosh, this isn't even close to Ruths' Chris. What are they thinking?" It's accepted that Bob's steak is what it is. JetBlue is designed to work well when things are going well. When they don't, the airline struggles and does its best at damage control, but doesn't have the resources to be a Delta. The operating philosophy of JB is to do its best at a certain level of cost. I don't understand why the pilots are constantly surprised and upset by this. When you show up to JFK and have to wait for a gate, it isn't incompetence. It's just the way it is.
(Yes, on a micro level, individual contributors are less competent. JB can't afford the same caliber of employee, which goes back to the big picture of cost.)
Well said. This place makes money despite themselves (at least before Covid)…..constant Irop for the past two decades. Moving forward they’ll carry more customers with all this NEA stuff than they ever have. As long as their isn’t mass hysteria over some new variant or $200/barrel/WWIII which will cause growth and hiring to slow down everywhere and is a possibility.