When you’re on the backside of a 14-16 hour day and have a minimal layover, yeah minutes matter.

It’s also the death of 1000 cuts erosion of our QOL and contract standards. If you’ll tolerate 20-30 minute delays, how long before the company tries to write in a 45-60 minute wait period into the next contract. “Normalization of deviation” I believe is the phrase the company likes to use.

Details matter, and if you give the company an inch of slack they’ll take a mile. If you’re not willing to fight to uphold the contract why don’t you just shut up and not bemoan the ones who will? Better yet just say thanks.